Keeping Up with Salon Technology Trends: What Matters Most

By Dean Laming on February 28th, 2024

As a busy salon owner, you likely barely find time to perform colour corrections and haircut consultations, let alone research the latest beauty tech innovations. But emerging salon technologies transform operations, talent retention, and profitability when strategically adopted.


Prioritise solutions delivering true impact and alignment with your brand vision. Follow smart implementation processes ensuring smooth transitions and protect investments through comprehensive salon insurance.


Embracing Change as an Owner

As a salon owner, spearheading adoption of innovations starts with an open, adaptive mindset focused on advancement versus attachment to the status quo.

Shift perspectives by:


  • Proactively researching industry technology movements annually as you would the latest hair trends.
  • Imagining your “dream salon” integrating promising solutions THEN develop incremental roadmaps towards that vision.
  • Involving staff in shaping implementation plans to uncover obstacles and spark excitement.


Evaluate Innovations by Potential Value

The sheer volume of salon-focused software, hardware, apps and devices hitting the market overwhelms. Before investing limited time and money, gauge if a solution meaningfully addresses your pain points across categories like:


  • Client Experience – Does it aid convenience through online booking, virtual consultations or contactless payment?
  • Staff Utilisation – Could scheduling optimisation or remote training opportunities bolster productivity?
  • Revenue Growth – Can you expand services through high-demand options like lash extensions or laser hair removal based on the capabilities it unlocks?
  • Brand Positioning – Will leading-edge technology align you with being innovative and progressive in clients’ minds?


Identify where adopting early could grant competitive advantages both operationally and reputationally in your region.


Map Implementation Strategies

Once identifying technologies to integrate, devise intentional rollout plans ensuring smooth adoption. Key elements include:

Staged timing

When possible, introduce solutions incrementally versus all at once so your team and clients adapt in phases.

Staff education

Train thoroughly on usage, benefits and overcoming common learning curves. Consider incentives driving proficient applications.

Client awareness

Market the improvement, explaining ease and advantages to entice trial and buy-in. Send FAQs or offer one-on-one guidance responding to questions.

User feedback integration

Solicit stylists’ and customers’ candid pros and cons after early usage, tweaking protocols or policies to address frustrations before they harden negative perceptions.


Monitor effectiveness through metrics like client retention, new bookings generated, and staff sentiment surveys. Be willing to switch gears if outcomes underwhelm over time. Not every shiny innovation pans out.


Protect Investments with Comprehensive Insurance

Incorporating advanced equipment, keeping pace with software upgrades and digitising operations raises your salon’s value. Ensure sufficient coverage through feature-packed policies addressing evolving risk exposures like:

High-value specialty equipment

From smart styling stations to virtual reality headsets and high-tech light therapy wands, salons continually invest in advanced tools. Equipment coverage safeguards these expensive, speciality innovations against perils like drops, power surges, damage and theft.


Accurate reporting of each device’s value ensures adequate reimbursement to replace or repair items if catastrophe occurs. Some policies also include automatic upgrades as you acquire the latest premium devices.


Salon Saver Salon Insurance

At Salon Saver, our flexible salon insurance solutions protect your livelihood, so you can integrate the technologies positioning your brand for long-term success. From expansive liability protection to tailored coverage enhancements, our experts craft solutions securing your financial future.


Take calculated risks advancing your operations without worrying over what-ifs. Connect with us today to discuss cover for your growing, tech-forward salon needs.

Dean Laming

Dean Laming is a Chartered Insurance Broker with more than 25 years insurance experience. Through various underwriting, operational and management roles, Dean has built up extensive knowledge of the hair and beauty sector and is now Managing Director of Salon Saver, part of the wider Henry Seymour Group.

All articles by Dean Laming

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