How to Use Salon Software to Streamline Your Operations

By Dean Laming on December 24th, 2023

As a busy salon owner, managing bookings, inventory, marketing, payroll and other tasks eats time better spent caring for clients. The right salon software UK alleviates administrative chaos, freeing you to focus on service and strategy.

But with countless hair salon software platforms promising streamlined operations, choosing the system best suiting your needs can be overwhelming. Whether adopting your very first salon computer system or considering replacing outdated technology, this guide covers the evaluation process.

Define Your Salon’s Software Must-Haves

Avoid comparing endless options by first clearly determining your salon’s unique wishlist across:

  • Essential functions – List absolute must-have capabilities based on current operational pain points like online booking, retail inventory management, and marketing campaign integration. Rank by importance to focus the search.
  • Preferred integrations – Specify other existing platforms and tools the chosen software should ideally sync with – perhaps payroll, ecommerce shop and social schedulers.
  • Dealbreaker factors – Determine any absolute no-go elements that would rule out a provider immediately for your app needs like poor reviews, lack of telephone support or unreasonable pricing terms.

Outlining precise specifications makes matching salon computer software to your situation simple.

Research Top Salon Software Vendors

Once requirements are clear, evaluate solutions aligning with your salon’s needs, considering elements like:

  • Functionality fit – Does the platform offer all must-have capabilities like automated SMS reminders, retail inventory tracking with barcode scanning and payroll processing outlined on your wishlist?
  • Integration capabilities – Does the software easily connect with the other tech platforms and tools you already leverage for complementary data sharing?
  • Available support – What level of customer support does the provider offer – live chat or phone assistance for troubleshooting problems or advanced configuration needs?
  • Cost structure – Beyond just monthly or annual access fees, consider payment processing rates, whether usage caps or overage fees apply, terms on cancelling and the overall value per investment based on functionality.
  • End user experience – Is the software interface modern and relatively intuitive even for employees less tech savvy? Poor UX means adoption issues and wasted time training staff.

Creating a side by side comparison chart scoring solutions prevents overlooking options failing in a key area important for long term success.

Nail the Implementation Process

Once purchased, effectively rolling out your salon booking software ensures adoption and streamlining. Careful execution should include:

Detailed staff training

Review software capabilities through live walkthroughs. Assign real-life practice activities to apply what has been learnt, like logging inventory received.

Revised procedures

Update outdated salon operating checklists and instructions for areas now digitised, like removing paper appointment booking steps in favour of the new online booking process.

Phased rollout

Whenever possible, begin using new software for scheduling or payments just with a few staff instead of universally changing the system overnight to pinpoint any adjustments needed on a smaller scale first.

Ongoing refinement

Analyse early software reports on adoption rates, transaction volume etc. to identify tweaks to maximise utilisation and return on investment long term through version updates and additional user training.

Protect Your Assets with Insurance from Salon Saver

Alongside optimising operations through updated salon management software, secure your investment through custom salon insurance from Salon Saver. Our tailored policies protect modern salons from risks of property damage, theft, liability claims and other threats to stability as you scale.

With streamlined infrastructure and protection behind you, seizing new opportunities becomes stress-free. Contact us today to find out more about how Salon Saver can support you.

Dean Laming

Dean Laming is a Chartered Insurance Broker with more than 25 years insurance experience. Through various underwriting, operational and management roles, Dean has built up extensive knowledge of the hair and beauty sector and is now Managing Director of Salon Saver, part of the wider Henry Seymour Group.

All articles by Dean Laming

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