What Is Public Liability Insurance for Hairdressers?

By Dean Laming on July 4th, 2023

If you’re setting up a salon and looking into insurance, you will have come across the term “public liability”. But unless you’re familiar with the world of business insurance, you probably don’t know what that is–which is a problem, because it’s important.

This article explores the importance of public liability insurance for hairdressers, its key benefits, common claims faced by hairdressers, factors affecting the cost of insurance, tips for choosing the right policy, and lots more.

1. The Importance of Public Liability Insurance for Hairdressers

The hairdressing industry plays a significant role in helping people look and feel their best, so ensuring your salon operates smoothly without hiccups is vital. The common interpretation by specialist insurers is that busy areas increase public liability claims.

One of the most critical aspects of running a successful business is having appropriate insurance coverage, specifically public liability insurance.

As a hairdresser or salon owner, you are responsible for ensuring the safety and well-being of your clients while they are on your premises or receiving services from you. Accidents can happen, even with the utmost care and precaution. This is where public liability insurance comes into play—it protects you and your business from financial losses that could arise due to claims made against you by third parties who may suffer injury or property damage due to your services.

2. What Exactly is Public Liability Insurance?

Public liability insurance provides coverage for businesses against claims made by third parties (clients, customers, suppliers, etc.) who have suffered bodily injury or property damage due to the services provided by the company. It covers the legal costs of defending against such claims and compensation payments should you be found liable for causing harm.

In essence, this type of insurance safeguards businesses from potentially devastating financial consequences from accidents and mishaps caused during normal business operations.

3. Why Hairdressers Need Public Liability Insurance

Hairdressers need public liability insurance because they work closely with clients in an environment where unexpected accidents could happen at any time; whether it’s a slip on spilt shampoo or accidentally cutting someone’s ear while trimming their hair—these incidents can lead to expensive compensation claims if not adequately insured.

Moreover, adequate public liability coverage helps demonstrate professionalism in your industry while providing peace of mind for clients and potential customers, knowing they’re protected should anything go wrong during their appointment.

4. Key Benefits of Public Liability Insurance for Hairdressers

Some of the key benefits of public liability insurance for hairdressers include:

  • Financial Protection: Public liability insurance shields your business from potential financial burdens arising from compensation claims made by clients or third parties, allowing you to continue operating confidently.
  • Legal Defense Coverage: In the event of a claim against you, public liability insurance covers the legal costs associated with defending your business in court.
  • Reputation Maintenance: Having adequate insurance coverage, your salon demonstrates professionalism and commitment to client safety—essential factors for maintaining a solid reputation in a competitive industry.

5. What Public Liability Insurance Covers for Hairdressers

Public liability insurance typically covers hairdressers for:

  • Third-party bodily injury or property damage resulting from accidents on your premises or as a direct result of services provided
  • Legal expenses related to defending claims made against you
  • Compensation payments if found liable for damages caused

6. Common Claims Against Hairdressers

Common claims against hairdressers can stem from various sources, including:

  • Slips and falls on wet floors or obstacles within the salon
  • Burns or allergic reactions caused by chemicals used during treatments
  • Cuts and injuries sustained during haircutting or styling sessions

7. Public Liability Insurance Vs. Employer’s Liability Insurance

It is important not to confuse public liability insurance with employers’ liability insurance. While both types provide coverage against liabilities arising from injury claims, they serve different purposes.

Public liability insurance protects businesses against claims made by third parties (clients, customers, suppliers), whereas employer’s liability insurance provides coverage specifically for employee injuries sustained on the job.

As an employer in many countries, it is mandatory by law to have employer’s liability insurance. In contrast, while not legally required in most cases—having public liability is highly advisable due to its significant benefits.

8. Factors Affecting the Cost of Public Liability Insurance

The cost of public liability insurance for hairdressers can depend on several factors, including:

  • The size and location of your salon
  • The number of employees working for you
  • Your claims history
  • The level of coverage chosen

You can find the most suitable policy at a competitive price by shopping around and comparing quotes from different providers.

9. Tips for Choosing the Right Public Liability Insurance Policy

When selecting a public liability insurance policy for your hairdressing business, consider the following tips:

  • Assess your risks: Determine the potential risks associated with your specific services and location to identify appropriate coverage levels.
  • Compare multiple providers: Obtain quotes from various insurers to determine which offers the best coverage options and pricing.
  • Review annual updates: Regularly review your policy to ensure it remains suitable as your business evolves.

10. How to Make a Claim On Your Public Liability Insurance

If you need to claim on your public liability insurance policy, follow these steps:

  • Notify your insurer immediately upon becoming aware of an incident that may lead to a claim.
  • Document relevant details about the accident or injury—including photos, witness statements, and other pertinent information.
  • Cooperate fully with investigations conducted by both law enforcement and insurance agents throughout the claims process.

The Bottom Line

In an industry where accidents can and do happen, it’s vital to have the right coverage to protect your salon, your customers, and your reputation. Investing in comprehensive public liability insurance provides more than just a safeguard; it’s a fundamental tool in your risk management strategy.

At Salon Saver, we understand the unique needs of hairdressers and offer cost-effective options for public liability insurance. Our goal is to provide affordable coverage without compromising on crucial protection. With the right insurance in place, you can focus on delivering exceptional services and running your salon with confidence, knowing that you have the necessary financial protection in case of unforeseen incidents. Trust Salon Saver to help you secure the future of your business and maintain a solid reputation in the industry.

Dean Laming

Dean Laming is a Chartered Insurance Broker with more than 25 years insurance experience. Through various underwriting, operational and management roles, Dean has built up extensive knowledge of the hair and beauty sector and is now Managing Director of Salon Saver, part of the wider Henry Seymour Group.

All articles by Dean Laming

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