What is Professional Indemnity Insurance for Hairdressers?

By Dean Laming on July 5th, 2023

Hairdressers play a crucial role in making their clients happy and satisfied with their services. However, there are times when clients may not be pleased with the outcome and might take legal action.

This is where professional indemnity insurance for hairdressers comes into play. Also known as professional treatment risk liability insurance it provides coverage for legal expenses and compensation in such situations. In this article, we will explore the importance of affordable indemnity insurance for hairdressers, common claims faced by hairdressers, coverage offered by the insurance, and tips for choosing the right policy.

1. Understanding Professional Indemnity Insurance

Professional indemnity insurance is business insurance designed to protect professionals who provide advice or services to their clients. It covers compensating clients for loss or damage resulting from negligent services or advice provided by the insured party. This can include legal fees, damages awarded against them, and other costs associated with defending a claim. In contrast, public liability cover protects against slips and falls in public places.

Ultimately, indemnity insurance acts as a safety net for professionals when things go wrong in their line of work. And offers financial protection and peace of mind when dealing with unforeseen circumstances that could otherwise lead to significant financial losses.

2. Why Hairdressers Need Professional Indemnity Insurance

Hairdressers may not consider themselves traditional professionals like doctors or lawyers; however, they provide specialised skills and expertise that can be subject to claims if something goes awry while delivering their services.

Hairdressing is an industry that involves constant interaction with clients whose satisfaction can heavily impact a salon’s reputation and success. One dissatisfied client can lead to negative reviews on social media platforms, adversely affecting a salon’s image.

As such, professional indemnity insurance is essential for hairdressers aiming at protecting themselves from potential legal disputes arising from unhappy customers claiming they received inadequate service.

3. Common Claims Against Hairdressers

Some common claims faced by hairdressers include:

  • Accidental injuries: These may involve burns caused by hot styling tools or chemical reactions due to incorrect application of hair products.
  • Unsatisfactory results: Clients may file claims if they feel their desired hairstyles were not achieved despite being promised specific outcomes.
  • Allergic reactions: Some clients might experience allergic reactions after using certain products in a salon without prior knowledge about those allergies.
  • Emotional distress: When a hair treatment goes wrong, clients might suffer emotional trauma, which can lead to legal actions.

4. Coverage Offered By Professional Indemnity Insurance

Professional indemnity insurance protects you against the costs of defending and settling claims made by dissatisfied clients due to alleged negligence. The coverage typically includes:

  • Legal fees: Lawyer’s fees, court costs, and other expenses incurred in defending a claim.
  • Compensation awards: If a client is successful in their claim, professional indemnity insurance will cover any damages awarded by the court.
  • Out-of-court settlements: Sometimes, settling a claim outside of court is more cost-effective than going through litigation. Professional indemnity insurance covers these settlement amounts as well.

5. Key Features of Professional Indemnity Insurance for Hairdressers

Some essential features for hairdressers when selecting professional indemnity insurance are:

  • Adequate policy limits: Ensure your policy covers enough to handle potential claims adequately.
  • Retroactive cover: Covers work performed before the policy start date but may be subject to claims during the policy period.
  • Run-off cover: Provides continued protection after your business ceases trading or if you retire.

6. How to Choose the Right Professional Indemnity Policy

Selecting an appropriate professional indemnity insurance policy involves careful consideration of factors such as:

  • Assessing risk exposure based on services provided
  • Comparing policies from different insurers
  • Understanding any exclusions or limitations within the policies
  • Ensuring adequate coverage limits based on potential claims sizes

7. Legal Requirements and Regulations for Hairdressers in the UK

There are no specific legal requirements for hairdressers in the UK regarding professional indemnity insurance; however, it is highly recommended for salon owners and freelance professionals.

8. Combining Professional Indemnity With Other Types of Hairdresser Insurance

In addition to professional indemnity insurance, hairdressers should consider the following types of insurance for a comprehensive coverage plan:

  • Public liability insurance: covers claims arising from injuries or property damage sustained by clients or other third parties on your premises.
  • Employers’ liability insurance: If you employ any staff, this type of insurance is mandatory in the UK and protects against employee claims for work-related injuries or illnesses.
  • Buildings and contents insurance: These policies protect against damage to your business premises and equipment.

9. Costs of Professional Indemnity Insurance for Hairdressers

The cost of professional indemnity insurance varies depending on factors such as levels of coverage, risk exposure, location, and insurer.

Some insurers offer tailored packages designed explicitly for hairdressers, which can help reduce costs. At Salon Saver, our primary objective is to provide affordable solutions for hairdressers in search of cheap insurance without sacrificing crucial coverage. Remember that the right insurance is not an expense but a strategic investment for your business. Choosing Salon Saver means opting for both affordability and comprehensive protection. Stay a step ahead and ward off unforeseen expenses. With us, you can ensure your salon’s ongoing success, no matter your challenges.

10. Tips for Reducing Professional Indemnity Insurance Premiums

To lower premiums while maintaining adequate protection, hairdressers can follow these tips:

  • Implement stringent health and safety measures
  • Regularly update training and skills
  • Opt for a policy with an appropriate level of cover based on potential risks
  • Shop around for the best quotes from various insurers

The Bottom Line

Professional indemnity insurance protects you against negligence claims, breaches of professional duty, and unintentional loss of client data. At Salon Saver, we aim to arm you with the knowledge required to make wise decisions regarding the direction of your business. With our professional indemnity hairdresser insurance, you can shield your salon from potential problems down the line and ensure its longevity and success.

Salon Saver does NOT provide Professional Indemnity insurance for hairdressers but instead offers Professional Treatment Risk Liability insurance.

Dean Laming

Dean Laming is a Chartered Insurance Broker with more than 25 years insurance experience. Through various underwriting, operational and management roles, Dean has built up extensive knowledge of the hair and beauty sector and is now Managing Director of Salon Saver, part of the wider Henry Seymour Group.

All articles by Dean Laming

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